We set the trends of modern living services.
Experience premium healthcare concierge designed for your comfort and complete peace of mind.
Service Inclusions
Our one-time medical facilitation service includes access to premium healthcare services and expert coordination for your complete peace of mind.
- Access to the best doctors and medical centers in the UAE and the world
- Telemedical consultations with medical specialists
- Organisation of treatment and diagnostics of any complexity
- Solving any organisational issues during inpatient treatment
- Selection of leading doctors (3 experts to choose from)
- Organisation of a doctor / nurse house call
- Emergency organisation
- Second-opinion services with leading experts globally
- Organisation of laboratory tests and sampling at home
- Sourcing and delivery of medications and devices
How it works
A simple, guided path from first message to full coordination.
Submit your case
Share your medical history and current needs.
Personalised plan
Receive tailored recommendations within 24–48 hours.
Seamless execution
We coordinate every detail while you focus on recovery.
Ongoing support
Available throughout your treatment and beyond.
Outpatient Case Management
For arranging consultations, diagnostics and treatments that don’t require hospital admission.
What’s included
- Specialist matching — selection of the right physician for your specific condition (within insurance coverage where applicable)
- Priority appointment scheduling — fast-track booking at leading clinics and hospitals
- Medical records coordination — preparation and translation of all necessary documentation
- Second-opinion arrangement — access to additional expert review if needed
- Pre-consultation briefing — a clear explanation of what to expect and questions to ask
- Results interpretation — physician-led analysis of test results and next steps
- Follow-up coordination — scheduling of subsequent appointments and ongoing care
- Prescription management — assistance with medication delivery
Specialist consultations, check-ups, diagnostic imaging (MRI, CT, PET scans), endoscopies, minor procedures, chemotherapy sessions, eye examinations, dental treatments, aesthetic procedures and medical home services.
Inpatient Case Management
For surgeries, treatments and conditions requiring hospital admission.
What’s included
- Surgeon and hospital selection — matching you with the most qualified team and appropriate facility
- Pre-admission coordination — all necessary tests, clearances and paperwork arranged
- Admission scheduling — coordinated timing for surgery, bed reservation and pre-operative preparation
- Hospital liaison — a direct communication channel with medical and administrative teams
- Room arrangements — private and VIP room booking with specific requests accommodated
- Surgical coordination — confirmation of surgical team, anesthesia preferences and procedure details
- Real-time updates — regular communication with family during hospitalisation
- Post-operative care planning — discharge arrangements, home care, rehabilitation and follow-up
- Medication coordination — prescription fulfilment and delivery
- Medical equipment rental — arrangement of wheelchairs, oxygen and home nursing if needed
- Insurance management — pre-authorisation, hospital billing coordination and claims support
- Second-opinion facilitation — expert review of the surgical approach or treatment plan before the procedure
Additional support for international patients
- Medical visa assistance
- Airport transfers and ground transportation arrangement
- Tickets and accommodation arrangements for patient and companions
- Language interpretation during the hospital stay
- Cultural and dietary preferences coordination
Elective surgeries (orthopaedic, cardiac, oncological, bariatric), complex procedures requiring multi-day stays, cancer treatments, deliveries and major diagnostic procedures.