In a medical emergency, call your local emergency number first. Delegata is not an emergency service.
What Delegata is
Delegata is a medical treatment facilitator and care coordinator, licensed in Dubai. We help you choose doctors and hospitals, organise appointments, records, translation and travel, and support you and your family throughout your care.
What our physicians do
Delegata’s physicians review cases and give advisory opinions. This can include:
- explaining test, scan and laboratory results in plain language;
- reviewing a diagnosis or treatment plan and giving a written report or second opinion;
- suggesting which specialists and hospitals to consider;
- preparing questions for you to discuss with your treating doctor.
These opinions are advisory. They are based on the records you give us and on what you tell us in a consultation. They are not a physical examination, and they can only be as complete as the records we receive.
What Delegata does not do
- We do not provide medical treatment. We do not perform procedures or surgery, and we do not run a clinic or hospital.
- We do not prescribe medicines.
- We do not replace your treating doctor. Decisions about your diagnosis and treatment should be made with the doctor who examines and treats you.
Who holds clinical responsibility
The hospitals, clinics and doctors who examine and treat you are independent of Delegata. They make the clinical decisions, provide the treatment and hold clinical responsibility for it. They are licensed in their own countries and answer to their own regulators.
Delegata is responsible for its own coordination work and for giving its advisory opinions with reasonable care. Delegata is not responsible for the clinical decisions of treating doctors and hospitals, for the care they provide or for its outcome. Our Terms & Conditions set out our liability in full.
Medical emergencies
If you, or someone with you, has a medical emergency, call local emergency services first. Do not wait until you reach Delegata.
- United Arab Emirates: 998 (ambulance), 999 (police)
- Russia: 112 (all emergencies), 103 (ambulance)
- Georgia: 112
- Turkey: 112
- Switzerland: 144 (ambulance), 112 (all emergencies)
- European Union: 112
Once help is on the way, contact Delegata. We can help coordinate hospital access, translation and support for your family. Some services and membership tiers include extended or 24/7 support.
Delegata is not an emergency service. We do not send ambulances and we do not give emergency medical care. How quickly we can respond depends on your service level.
Website content
The content on delegata.care is general information. It is not medical advice about your own situation. Reading this website, sending a form or messaging us does not by itself create a doctor and patient relationship with Delegata.
A physician checks the medical statements on this website before they are published. Our Editorial and Medical Review Policy explains how. Prices and waiting times are indicative, dated and can change.
Contact information
For legal questions, privacy requests or corrections, please contact us:
DELEGATA Medical Treatment Facilitation Services L.L.C
Metropolis Tower, Office 811, Business Bay, Dubai, United Arab Emirates
Email: info@delegata.care
Phone and WhatsApp: +971 54 376 6772
Website: https://delegata.care
Dubai DET commercial licence No. 1169263